U.S. CITIZENS: – USFW requires ALL export documentation to reflect your address in accordance with your social security number.

Should your delivery address differ from the above, please ensure that we receive the address to where you would like your trophies consigned. We also require your telephone, fax and email details where possible, as both we and the importing agents will require this information so that we may notify you of your consignment’s arrival as well as ease of communication.

Keep in mind that your professional hunter will still be required to dry and transport your trophies to our premises after you have returned home, and it may be a few months later when we receive them. We will contact you immediately upon receipt of your trophies. We would encourage you to correspond directly with us from then onwards, as we are more readily available, and your professional hunter will most likely be out in the field on his next safari and may not be easily contacted.

We are official S.C.I. and Rowland Ward measurers and will measure trophies on request. Trophies entered for S.C.I. can be measured as soon as the animal has been hunted. As shrinkage occurs once horns start drying, we HIGHLY RECOMMEND that you request these measurements to be done in the field as soon as possible, so that you may obtain the most favourable score.

A 50% deposit is required prior to our team commencing production of your trophies. We will invoice you for the balance due once your order is nearing completion. We prefer to receive payment in U.S. Dollars, however if this is not possible we are also able to accept the following currencies: CANADIAN DOLLAR, AUSTRALIAN DOLLAR, BRITISH POUNDS, EUROS & SWISS FRANCS.

WE ALSO NOW OFFER CREDIT CARD FACILITIES

A telegraphic (S.W.I.F.T) transfer in the above currencies will also be suitable.

Consignments may be sent by either Airfreight, which is the fastest available method, or Sea freight which takes slightly longer but is more cost effective. We make use of a Freight agent based in Gauteng who is well versed in the handling of game trophies, and well known to us. Should you prefer to nominate your own agent, please notify us so that we may accommodate this request. Freight charges are to be settled directly with the Freight agents.

All consignments are insured for a suggestion value (an amount we consider would be required for us to replace and mount the entire order) this amount can be increased or decreased in relation to the trophy value and can also be waived entirely. In the event that you would like to specify the insurance value for your consignment, this value would be used for insurance purposes.

The charge for your crate, packing, documentation and transportation from our premises to Air/Sea Port of departure. This is calculated at a percentage of the total value of your order. Freight charges from Air/Sea Port of departure to the country of destination is payable directly to the Freight agent.